Managed print services ? what to expect in 2011

Throughout the world, 2010 was the year that managed print services (MPS) was established as an emerging force to be reckoned with. Across a wide range of industries, from small companies to large multi-nationals and educational organisations, the demand for managed print services has grown to the point that MPS is no longer considered a luxury but instead, a valuable service that no company can afford to do without. While awareness and demand is still growing, analysts predict that 2011 will be the year that MPS establishes itself as one of the top outsourced services across the world.


Some interesting trends are emerging for the year ahead, including the following forecasts for managed print services across the globe:


Emerging Global Markets


According to the International Data Corporation (IDC), MPS is emerging into the new year to reveal a new end-to-end managed services business model in Asia/Pacific. This market is proving to be one of the biggest emerging markets for the MPS industry, and vendors across this region are starting to expand service offerings to include either in-house or via partnerships to bring MPS to businesses across the region. According to IDC, the Asia/Pacific (excluding Japan) or APEJ managed print services market is expected to grow at an annual growth rate of 17% in the years between 2010 and 2014, having reached US$ 530 million in 2010 and due to surpass US$ 990 million in 2014.


Networking and Cloud Computing


The advancement of networking and cloud computing have also played a large role in the growth of the MPS industry. This has allowed businesses to be able to hand over the management of printers, photocopiers, scanners and other printing equipment to specialised MPS companies – something that has greatly increased the demand for outsourced MPS solutions.


Improved MPS Strategising


Another forecast for the year ahead is a continuation of the improved MPS strategising that began to be undertaken by companies in 2010. As the need for more effective resource management strategies grows, so does the need for better planning and accountability. This is especially true in the case of large organisations with huge departments and large employee ratios.


Medium-Sized Business Opportunities


According to a new forecast from InfoTrends, medium-sized businesses that consist of 100-999 employees are expected to show the highest level of growth in the MPS industry for the next few years up until 2014. This market segment is a largely untapped opportunity for vendors and MPS providers, which makes it a very valuable sector in terms of revenue for the next years ahead.


The Green Factor


The environmental impact that the printing industry has on the planet is something that continues to gain awareness. New studies and findings have highlighted just how urgent the need for eco-friendly printing practices has become, and companies of all sizes are starting to consider ways to green their printing practices. As global eco consciousness grows, 2011 is set to deliver even more awareness and green printing initiatives that help companies learn how to use their resources sustainably.